1. 1. Which databases does SA support?

Currently, we have clients using the system in production in the databases MySQL, Oracle, MS SQL Server and PostgreSQL. Some other databases options are also viable due to the technology used in the development of the system.

 

2. Is it possible to integrate SA system and the other systems of my organization?

Yes. One of the implementation stages of the system is precisely the integration of the SA with the other systems of the organization. Integration, in addition to avoiding rework (rewriting of information), frees employees from the data feed to exercise the analysis of this information, which will bring benefits and competitive advantage to the organization.

 

3. If my company does not use the Balanced Scorecard methodology, but already maintains controls through indicators and action plans, can we use SA?

Yes. Although SA conforms to the methodology of the Balanced Scorecard, it enables the operational structuring of the indicators and action plans, in a totally flexible and simple way, in order to serve the most diverse structures of organization and planning.

 

4. Can I organize my indicators according to some specific Quality Program criteria?

Sure. The structure of the indicators is fully configurable and flexible, enabling the adoption of the classification according to quality criteria.

 

5. Are the various modules of the SA integrated? Can I use quality modules without using strategic management?

Yes. The application modules of SA are integrated, but this integration does not limit the simultaneous  use of them. Therefore, the use or not of any module of the system is your decision.

 

6. Since SA is a system of strategic indicators, there is the issue of the confidentiality of information. Does SA allow the restriction of confidential information?

It sure does. SA has an advanced access control, differents levels of employee access and levels of confidentiality from the elements of strategic planning.

 

7. How does SA licensing work?

When you buy the license for SA, the company acquires a number of simultaneous accesses to the system. This allows the system to be available in all the computers of the organization, and restricts access only after the number of accesses contracted has been exceeded.

 

8. About technical support and documentation, how does Interact proceed?

Both technical support and system documentation are included in the contracting of the system.

 

9. Does the system send alerts, reminders, emails, or reports to potentially critical situations?

Yes. SA enables the interaction with users, through the sending of all types of messages, with rules and content fully defined by the client.

 

10. Does Interact follow the system implementation's process?

Surely. Interact's team follows the imlpementation of the system in all the stages, adapting to the needs and particularity of each of its clients.

 

11. Is it possible, before buying the software, to pay a visit to a client that already uses the system ?

For more information about that, contact our commercial team.

 

12. I am interested in the system. How can I know more details about it (demonstration, presentation etc)?

For more information about that, contact our commercial team.

 

13. My company uses another technology for strategic planning. Is it possible to use SA keeping this other methodology?

Yes. Although SA conforms to the methodology of the Balanced Scorecard, it enables the operational structuring of the indicators and action plans, in a totally flexible and simple way, in order to serve the most diverse structures of organization and planning.

 

14. I have a hybrid network, with Linux and Windows stations. Is it possible to use SA regardless the operational system (OS)?

No problem. Due to the technology adopted in the development of the system, which is multiplatform, it is possible to use the SA in the most diverse operational systems, in the server as in the workstations (desktops).

 

15. I already have a system of indicators with historical data. If I choose SA, is it possible to import these data?

Yes, it is. Our team have a huge experience working on this kind of situation. From a quick analysis of the datas in the system, we can define the methods and the deadlines to the database importation.

 

16. What is the technology used in the system development?

SA is developed using Java. The java programming language is secure, stable, fully object oriented, platform independent, among many other benefits.

 

17. Is it possible to integrate the SA login with the Active Directory login in Windows?

Yes, as long as they are both the same login.

Copyright © 1999 - 2019 by Interact Solutions. All rights reserved. | info@interact.com.br |  0800 643 5100

Copyright © 1999 - 2019 by Interact Solutions. | info@interact.com.br |  0800 643 5100