SA Service Manager
Manage the institution's services, suppliers and contracts effectively. The SA Service Manager module manages and monitors all stages of the contracted work, from the candidate's evaluation to the supplier
Talk to usManagement, Control and Performance
The functionalities of the tool range from registration and assessment of supplier qualification to the maintenance of signed contracts. Periodically evaluate performance and monitor the quality of service provision
Main applications
Contract Management
Contract Management
Create contracts that have information about services and suppliers. This way, you centralize and organize the data, facilitating the management of all services.
Performance Evaluation
Performance Evaluation
The module allows the creation of personalized checklists for the qualification and performance evaluations of both suppliers and contracts.
Supplier Ranking
Supplier Ranking
To consolidate an assessment, the user must establish a scale of values. These scales are linked to the questions in the checklist and help to automate the final result of the evaluation.
Requirements Management
Requirements Management
Define a list of requirements for services already registered. These conditions will lead to the drafting of the contract, determining whether it is able to enter into force.
Control of Clauses
Control of Clauses
The contract can be registered with general information such as date, values, negotiation and inclusion of clauses of what you want to contract. These clauses are inserted in the contract in the form of topics, which facilitates control.
Contract Life Cycle
Contract Life Cycle
All contracts and their requirements have Life Cycles. Through their expiration date, it is possible to control their status. You can extend the date or obsolete expired contracts, as needed.
Financial
Financial
For each contract created, it is possible to manage your finances. This allows to detail and monitor the number of launches and approval of payments, allowing greater control of payments to suppliers.
Calendar Alerts
Calendar Alerts
Have a calendar with alerts on hand to remind each user of their pending items for verification. They can be performance appraisals, contract and supplier qualifications, billing pending issues or financial launches.
Management reports
Management reports
It allows generating reports with the list of contracts, evaluations of both qualification and performance, suppliers and services. In all these cases it is possible to customize the report by adding filters.
Benefits and features
- Reduction of the operational costs
- Structure of Services hired and to be hire
- Services, contracts and suppliers monitoring
- Structure of qualified suppliers with their respective documentos and deadlines
- Repository with the full supplier information
- Integrated with the strategy and project management
- Storage of the services contracts by individual type
- Customized checklists to the evaluations
- Performance reports
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Available and complementary components
Interact has several components that, combined with applications, increase the productivity and performance of your business. All of them are available and integrated with other Suite SA products.
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SA SWOT Analysis
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SA 5 Whys
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SA Presenter
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SA Bow Tie
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SA Camadas de Defesa
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SA Dashboard
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SA Risk Map
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SA Ishikawa
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SA Panel
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SA Pivot
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SA Project Canvas
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SA Reports
The SA Reports application makes it possible to generate reports with practically all the information contained in the system. The information can be customized, according to the user’s specific needs.
SA Scrum
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SA Workflow Designer
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Check out the solutions that SA Service Managerintegrates
Interact solutions are made up of a combination of products that work in an integrated way to meet the management demands of your company.
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